top of page

Privacy Policy

Flexible Finance

WHAT DOES PINEBROOK HOLDINGS LLC DO WITH YOUR PERSONAL INFORMATION?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

The types of personal information we collect and share depends on the product or service you have with us. 

This information can include:

  • Social Security number and bank account information

  • Account balances and income

  • Payment history and credit history

All financial companies need to share customer’s personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customer’s personal information; the reasons Pinebrook Holdings LLC chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

We share for the following reasons and you CANNOT limit this sharing:

  • For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

  • For our marketing purposes – to offer our products and services to you

  • For joint marketing with other financial companies

We share for the following reasons and you CAN limit this sharing:

  • For our affiliates’ everyday business purposes – information about your transactions and experiences

  • For our affiliates’ everyday business purposes – information about your creditworthiness 

  • For our affiliates to market to you

  • For nonaffiliates to market to you

Please note:

If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.

Questions? Call our Customer Comment Line toll-free at (877) 386-0561

Pinebrook Holdings LLC and its Affiliates is providing this notice.

1. To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

2. We collect your personal information, for example, when you

  • Apply for a loan or give us your income information

  • Provide bank account or employment information

  • Show us your government-issued ID

  • Provide us with contact information


We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

3. Federal law gives you the right to limit only

  • Sharing for affiliates’ everyday business purposes – information about your creditworthiness

  • Affiliates from using your information to market you

  • Sharing for nonaffiliates to market you

 

State laws and individual companies may give you additional rights to limit sharing. See below for more information on rights that may be available to you under state law.

​

Your choices will apply to everyone on your account.

Definitions:
 
1. Affiliates - Companies related by common ownership or control. They can be financial and nonfinancial companies.

Our affiliates include Pinebrook Holdings LLC, Danridge Holdings LLC, Slate Lending of Missouri LLC, Slate Lending of New Mexico LLC, Slate Lending of Utah LLC, Slate Lending of Wisconsin LLC, Slate Lending of Delaware LLC, Slate Lending of Idaho LLC, PH Financial Services LLC, Blue Frog Loans, West Coast Premier Financial LLC, St Louis Financial Group LLC, Louisiana Financial Group LLC, California Financial Group LLC, West Coast Financial Group LLC, Pacific Cash Advance LLC, California Cash Advance, Louisiana Cash Advance, Pacific Cash Advance, Gulf Payday, Southern Payday, Delta Payday, Crown Loans, Advance Loans, Farmington Loans, LA Cash Advance, Carrollton Loans, Read Cash Advance, St Louis Loan, Advance Credit, Airline Cash Advance, Tulane Loans, Shreveport Cash Advance, Westbank Cash Advance, Eastbank Cash Advance, Ready Cash Advance Flex Payment Solutions and 
others. 

2. Nonaffiliates - Companies not related by common ownership or control. They can be financial and 
nonfinancial companies.

Nonaffiliates we share with can include other lenders; banks; collection agencies; consumer reporting agencies; debt buyers; service providers; tax preparers; and retailers

3. Joint Marketing - A  formal agreement between nonaffiliated financial companies that together market 
financial products or services to you.

Our joint marketing partners can include other lenders; banks; tax preparers; retailers; and prepaid card providers.

Other Important Information

Collection and use of bank account information—we consider all bank account information provided by you as eligible for us to process payments against the credit we extend to you. As part of our information collection process, we may become aware of additional bank accounts owned by you. These additional bank accounts will also be considered to be information provided by you and  eligible for payment processing.

CA Residents—we will not share your information with other companies, except for our everyday business purposes, for marketing our products and services to you, or with your consent.

Telephone Communications: All telephone communications with us or our authorized agents may be monitored or recorded.

Campaign Registery Compliance: All telephone communications with us or our authorized agents may be monitored or recorded. Subscriber text messaging originator opt-in data and consent details will not be shared with any third parties for their independent marketing purposes.
 

​

Information We Collect Through Your Use of Our Site

Google Analytics
 

We use Google Analytics, a web analytics service provided by Google LLC (“Google”) to collect certain information relating to your use of the Site. Google Analytics uses cookies. You can find out more about how Google uses data when you visit our Site by visiting “How Google uses data when you use our partners’ sites or apps”, (located at www.google.com/policies/privacy/partners/). We may also use Google Analytics Advertising Features to provide you with interest-based advertising based on your online activity. For more information regarding Google Analytics, please visit Google’s website, and pages that describe Google Analytics, such as www.google.com/analytics/learn/privacy.html. Visit Google Analytics Opt-Out Browser Add-On to opt out of Google Analytics’ data collection.

bottom of page